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5 Ways to Attract Millennials

If you’re a community bank or credit union, you’re no doubt looking to attract millennials. Most likely, your current customer base skews older, and millennials provide an opportunity for years of growth and new revenues. But where do you begin? Here are a few ideas:

Of course, you have a great mobile app (or do you? – if not, start there!) But have you looked at the future, and are you staying ahead of the changing technology? Currently many apps can track your balance, allow you to move money from one account to another, and even deposit checks. But soon, that may not be enough. Reports show that over 70% of millennials would prefer to bank with large tech companies such as Google or Apple if they offered financial services. This is because they believe they will deliver a faster, more intuitive experience. Features like thumbprint identity or money transfers between people through a simple text message or phone number will become extremely desirable.

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EKG Edit

Healthcare advertising gone bad

I recently saw a campaign from a local hospital for their cancer center.   The visual? Black and white imagery of an emaciated, hairless woman with boxing gloves – apparently fighting cancer.

It’s hard to imagine that the creator of this ad has ever known anyone with cancer, or has researched people with cancer. One thing is for sure – there is nothing motivating or compelling to a cancer patient in imagery like this. The last thing they want to see at this difficult time in their lives is a bleak image of an ill patient. Read More

results from financial advertising

What makes successful financial advertising

Recently, I had a new bank client ask about our most successful financial advertising campaigns, and what made them successful. That got me to thinking about all the campaigns we’ve done over the years. In the end, the campaigns that reaped extraordinary results all seemed to have one of two things in common:

  1.  They were not “safe”. In other words, the creative was out of the box, and not what you would call traditional bank advertising. For instance, we created a radio campaign directed at a younger demo, which featured a young guy ranting about never having any money. It had people coming into the bank “just because they liked the advertising.”
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Six reasons your advertising might not be working

These days, we all wear a multitude of hats in our daily jobs.  And with technology and the industry changing around us at record speed, it’s easy to overlook a thing or two.  But at the end of the day, it’s results that count.  So here are six common mistakes that can mean the difference between advertising that performs, and advertising that simply chews up your budget.

Reason #1 – You assumed the consumer would read your ad.  You spent good money to create it and place it, so of course they’ll read it, right?  Wrong.  Remember that the average consumer sees thousands of ads in a day.  They are not looking for yours.  So if isn’t special, or relevant, or memorable, or well placed, it will easily be overlooked.  And your dollars are down the drain. Read More

mobile banking advertising

Is your bank or credit union successful online?

Technology is changing at lightning speed. And so is today’s banking customer. Use of mobile banking has increased 50% since last year and nearly one-third of US consumers (32%) now do mobile banking at least once a month according to a recent Accenture survey.

While it used to be enough to offer geographic convenience, today’s consumer is also looking for digital convenience. It’s not enough to just keep up. The smart marketers will be looking ahead with their digital strategies. Are your digital offerings and digital marketing in line with today’s mobile consumer?  Read More

bank stand out

How to get banking customers to choose you

Every year, almost one in ten consumers moves their checking account. What triggers them to move? And how can you help ensure they have their sights set on your financial institution when decision day comes?

First, let’s look at why people switch.  Sure, we know promotions and cash incentives can make consumers change their primary banking relationship. But in reality, it’s a relatively small number. The number one reason people switch banks is life circumstances. Whether it’s a divorce or a move, something in their life has caused a need for a new banking partner.

So are you in a good position to capture these prospects when they’re ready? Here’s some things you can do to help ensure they look your way… and not that of the mega bank across the street. Read More

GenY advertising

A common mistake in targeting GenY

For a variety of reasons, Gen Y is a very attractive demographic for financial institutions.  If you can get them young, they are likely to stay a long time.  And over that time, you have countless opportunities to cross-sell a variety of products and services.  But advertisers often make one common mistake when attempting to target them.   In actuality, Gen Y is made up of two distinctive groups – and their needs are entirely different.  Understanding these differences, and how your products are relevant to them, can mean the difference between money well spent and money down the drain. Read More

Six tips to effective online advertising

Every time you turn around, the Internet is offering more possibilities to advertise and target efficiently.  But how do you know what is right for your campaign?  And how do you ensure that your digital dollars are being used wisely?  Here are six tips to make sure your money spent online gets the most bang for the buck.

1.     Make sure you’re targeting the right audience.  I think we reiterate this in almost every article, but it’s one of the key factors in all effective advertising, and it is one often forgotten. It’s critical to know who is most likely to buy the product your advertising, or identify who you most want to reach. These days, you can easily target geographically, demographically, by behavior, and more.

You can target people who are within 1 mile of your branch, or send them a mobile message in a home improvement store.   You can retarget people who’ve been to your site.  Or you can send out direct mail, and scrub the list to target the same folks by email.  But at the end of the day, all of these smart tactics only work if you’ve first identified and narrowed your best target audience. Read More

tv advertising

Is TV advertising down the tubes or taking off?

The digital age has taken its toll on mass media vehicles, to say the least.  Newspaper and magazine readership is down significantly.  Radio stations are struggling for revenues.  And many marketers have been wondering about TV advertising with so many DVRs in play, as well as competitors like NetFlix. But this year, the broadcast media has some good news.  Due to new technology available soon, TVs will be able to capture what audiences are watching, and relay it to advertisers via the web, opening doors to new ad revenues. Read More

advertising box

Simple marketing that gets results

Is it possible that four simple words could increase the overall effectiveness of your marketing efforts?  Absolutely.  We’re talking about four simple words that are easy to implement, and could boost customer satisfaction for your product or service.   Quite simply, they are “How am I doing?” Read More